Information compiled by David Enrich, aviation and airport guide expert since 1999.
Indianapolis International Airport – Frequently Asked Questions (FAQ)
1. How early should I arrive at Indianapolis Airport?
Passengers should arrive about 2 hours before domestic flights and 3 hours before international flights to allow time for check-in, security screening, and boarding.
2. How far is Indianapolis Airport from downtown?
The airport is located about 7 miles (11 km) southwest of downtown Indianapolis. The journey usually takes around 15–20 minutes by car.
3. Does Indianapolis Airport have free Wi-Fi?
Yes. Free Wi-Fi is available throughout the entire terminal building including the concourses, gates, and baggage claim areas.
4. How many terminals does Indianapolis Airport have?
Indianapolis International Airport has one main terminal with two concourses: Concourse A and Concourse B.
5. What airlines operate at IND Airport?
Major airlines include American Airlines, Delta Air Lines, United Airlines, Southwest Airlines, Spirit Airlines, and Allegiant Air.
6. Is there public transportation from the airport?
Yes. IndyGo Route 8 connects the airport with downtown Indianapolis and several neighborhoods along Washington Street.
7. Are taxis and Uber available at the airport?
Yes. Taxis, Uber, and Lyft operate 24/7 from the Ground Transportation Center located outside the terminal.
8. Does the airport have parking facilities?
Yes. IND offers several options including Hourly Parking, Daily Parking, Valet Parking, Park & Walk, and Economy Parking.
9. Are there hotels near the airport?
Yes. Several hotels are located within a few minutes of the airport and many provide free shuttle services to and from the terminal.
10. Is Indianapolis Airport easy to navigate?
Yes. The airport has a very simple layout with one terminal and short walking distances between security, gates, and baggage claim.
11. Does the airport have lounges?
Yes. The Delta Sky Club is available for eligible passengers and offers seating, refreshments, and workspaces.
12. Are there restaurants at the airport?
Yes. The airport offers several restaurants including Harry & Izzy’s, Shapiro’s Delicatessen, Café Patachou, Starbucks, and TGI Fridays.
13. Is there a duty-free shop at the airport?
Duty-free shopping is limited because most flights are domestic, but some international services may offer duty-free options.
14. Are there car rental companies at IND?
Yes. Major companies including Hertz, Enterprise, Avis, Budget, National, and Alamo operate from the Ground Transportation Center.
15. What are the busiest travel times at IND?
The busiest times are usually early mornings (6–8 AM) and during major events such as the Indianapolis 500.
16. Does the airport provide accessibility services?
Yes. The airport offers wheelchair assistance, accessible restrooms, elevators, and service animal relief areas.
17. Where is baggage claim located?
Baggage claim is located on the lower level of the terminal, near the Ground Transportation Center.
18. What should I do if I lose an item at the airport?
Contact the airport Lost & Found office or Guest Services. Items lost on planes should be reported to the airline.
19. Are there charging stations in the terminal?
Yes. Charging stations and power outlets are available near most seating areas at the departure gates.
20. What destinations can you fly to from Indianapolis Airport?
The airport offers nonstop flights to more than 50 destinations including Chicago, Atlanta, Dallas, Denver, Orlando, and New York.